All orders are shipped within 2 business days of being placed. Most orders are shipped same day if the order is placed before 3 p.m. Mountain Time. You will receive an e-mail notification when your order is shipped.

You can cancel your order if we receive notice before it ships. No cancellations or refunds are available after the Gift Checks have been shipped. If you fail to recieve a Gift Check when expected, please e-mail us at giftchecks@ostlergroup.com .